I am disappointed as the Smart Ball Uno keeps slipping down inside me even when inserted as far as possible, especially when going to the toilet!


I purchased the single ball to help with tightening the pelvic floor muscles last Sunday.
I am disappointed as it keeps slipping down inside me even when inserted as far as possible. For most of the day it sits just inside the vaginal lips. It often falls out into the toilet, Urine and especially when doing number twos!
I understand that its job is to tighten those muscles but how can it work if it keeps coming out...and its really gross getting it out of the bowl !!!! $55.90 is a lot of money for us and I am frustrated.
Thank you for your response.

Pelvic Floor Answers;

Thank you for your email regarding Smart Ball use.
As you purchased your Smart Ball on the weekend, you are not yet at the stage when we would recommend that you wear the Smart Ball all day. You will not have sufficient muscle strength, nor would you have had time to train your muscles to automatically hold the ball in effectively.
If you can please refer to the instruction leaflet that came with your Smart Ball, or read more you will see that we recommend starting for 15-30 minutes per day and gradually adding time each day.
We would expect it would take from 2-4 weeks to be able to hold the balls in for a full day.
During this training time for your pelvic floor muscles, your muscles will be developing muscle memory which will enable them to automatically close to hold them in place. Over time this will enable you to This will also allow you to get the hang of relaxing your muscles enough to be able to go to the toilet without losing the balls.
We do not recommend wearing the balls if they are not staying in position. you will need to actively squeeze to hold them in for the first few times, hence we suggest only 15-30 minutes.

There is also good step by step instructions for use on the website if you have lost the instruction leaflet.
Hope this helps and do get back in touch if you are still finding it difficult to use your Smart Balls