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Privacy policy

Your privacy and confidentiality are of the utmost importance to us at Pelvic Floor Health. You can have total confidence that your details will always remain confidential. This means we will not sell or exchange your contact details with any companies or organisations. That’s a promise.

We appreciate that bladder weakness can be an embarrassing and sensitive issue for many women. We assure you that at Pelvic Floor Health as a customer you will be treated with the utmost respect to ensure you have a positive experience.

Our privacy policy

We recognise and respect your privacy. We do collect anonymous data about how people use our site, to help us improve your online shopping experience. When we collect personal information (through email or forms) it is stored securely and only used for the purpose it was collected for (such as shipping information). Any data collected is used only by approved staff. We will never sell your information.

If you have any questions about our privacy policy please contact us at: info@pelvicfloor.co.nz

Cookies

Cookies are used by many websites to collect information on visitor activity. For example, which pages are visited, in what order and where visitors come from. This anonymous aggregated information is used to improve the performance of the site and make it easier to use.

There are two types of cookies that we use:

  • A persistent cookie remains on your computer between visits to our site. It doesn't identify you personally, but lets us know that you have visited our site before.
  • A session cookie only remains on your computer while you are visiting our site.

We do not use cookies to collect or store personal data and we do not share our cookies with other websites.

As a user you can have complete control over how your computer handles cookies by changing the settings in your browser.

Personal Information

Personal information is collected from you to process orders or other transactions, or when you choose to sign up to the newsletter. Any personal information you send us via email, online forms or other communication is stored securely and will not be used by anyone other than authorised staff. We will always ask for you permission to receive outbound messages or news from Pelvic Floor Health, and you will always have the option to remove yourself from our mailing lists.

Like any personal information collected on this website, we will only use for information for the intended purpose, for example to process your order and ensure its safe and secure delivery.

Where fraudulent or criminal activity has occurred, Pelvic Floor Health may be required to provide information to relevant authorities. In this instance we will provide only the information required by law.

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